Below are the most frequently asked questions we receive. If you have a question which is not answered here, please feel free to visit our forum or drop a support ticket to admin@ptcpay.com

What are the server requirements required to operate GeN4 Security+?

You Will Need

You can operate this on shared hosting, VPS, or on a dedicated server. It CAN NOT be run on a windows server. We recommend a VPS server with Cpanel over Plesk or Direct Admin control panels.

Is there any differences in coding between the three types of packages?

The annual and lifetime scripts are the same. The only difference between them is the duration of time the license is valid for. They both have two encoded files.

The ultimate license however is different. There is no licensing with it and also there is no encoding on any pages. This means you will not need the required source guardian loaders to run the script and also you will not be connected with the PTCPay licensing system. You then able to operate as many GeN4 sites as you wish. At this point, your more of a investor and your goal would be to hire managers at a percent of site income, and let them run/operate it as you supervise.

Does the script come with a domain name or with hosting?

The script does not come with a domain or with hosting. I suggest for your domain you purchase it out right and manage it via the place you purchased it at. Many times hosts who offer a free domain name end up owning the domain name for 90 days. This means if you leave their services, they still own that, and technically can sell it to you at any price they would like. For hosting, I recommend copy/pasting the server requirements above to each place your interested in and getting a response if their service is proper for your service.

My site is showing a message about a license problem?

If you have changed hosts, changed domains, updated/changed/added names servers, edited DNS, or updated the site IP address, you will experience an error message which will notify you of a problem with the licensing of your GeN4 product. This is normal and due to it pinged our system with pre-existing/locked/logged data which did not match the new configuration. This is addressed by logging into your PTCPay Client Area and set your GeN4 license at reissue status. Once you have done this, click the reissue link showing on your homepage. You will then refresh the data on our server and the site will be running again.

Can I upgrade my license type after purchase?

You can upgrade an annual license to a lifetime license for the $100 difference if the annual license is less then 6 months old. If the license is greater then 6 months old, you will need to pay the full price in order to upgrade. If an annual license is renewed, within 6 months of doing so, you also can upgrade your license type for the additional $100. With upgrading to the ultimate license, any license type can do this and the current license type they have will be deducted from the total price of the ultimate license.

Can GeN4 be used on localhost with WampServer or a similar product?

Yes, GeN4 will function on localhost using WampServer or a similar product without any problems, but you will need to make sure that you have PHP, MySQL, SourceGuardian, GD Library, and other required modules configured on WampServer/similar product in order for GeN4 to properly function.

Do you offer installation, how much does it cost, and what does installation cover?

If you need your purchase(s) installed, we can do that for you. We currently have two types of installs:

GeN4 Security+ Script Install - $49

GeN4 Security+ Advanced Bot System Install - $29

What infomation do you need to complete an installation, and will you install server modules?

If you have purchased install please mail these details to robert@ptcpay.com

Information Needed for Installation

We Do Not Currently Do Any Installations/Upgrades/Downgrades of Server Side Modules

I purchased the script, why can't I access the GeN4 area on the PTCPay forum?

Once you have purchased the script and are registered on our forum, you will need to send an email to admin@ptcpay.com or robert@ptcpay.com with your registered ptcpay forum username and your site URL. We will then give your username GeN4 area rights and you will be part of the best community in the PTC/GPT industry.

I purchased the Lifetime/Ultimate version, why does it say my download access has expired?

No matter what version of the script you purchase, your download access is only vaild for 6 months from the date it is activated. You can extend your access for $39 which can be paid via your client area.

What is Footer Link Removal - All pages?

Your GeN4 purchase must retain the copyright in the footer at all times unless this item is purchased. At that time when it is, you are free to remove the footer link which represents GeN4 and links back to PTCPay. When you purchase this, you have the option to have us remove it for you, or you can feel free to remove it on your own also. Removal of this without purchase will result in suspension of your site.

What is the GeN4 Security+ Advanced Bot System?

GeN4 has a built in feature where members can rent un-referred users. They rent these users for a set duration of time, for a set amount of money, and have options like recycling them or renewing them when their set time is up . When these users view ads their upline receives a percent of the revenue. These options are set in the admin panel by the owner of the site. Packages of these un-referred users can be created to sell which will assist in generating revenue and will do the same for your members.

What bots do is take it a step further. They allow the creation of automated (non-real) members who behave as real members do. Their behavior is controlled by adjusting their click percentages and other options which changes how they earn. There are two versions of the bots. One clicks ads as in the physical since. The other does not. This is due to many requests for both versions being made and the many different business models which exist. You get both versions with purchase and are then able to decide on how you would like to use them.

Features of the GeN4 Security+ Advanced Bot System

Bot Statistical Information Including