Since PTCPay sells non-tangible irrevocable goods we do not issue refunds after the product is purchased, which you are responsible for understanding upon purchasing.
We do this for your security and our security. In the digital world we live in, you can no longer have auto approval on any digital good which can not be retreived after shipment. This is because of programs which tamper with data that is sent to a server. These programs can change data to reflect $0.01 for a $1,000 order. Because of this we ask that you patiently wait for your order to be approved since we may be sleeping when your order comes through. Orders are approved as soon as we are are back online again which is always within 24 or less of your order. You can always contact us regarding any questions about your order via our contact page.